Face to face, eyeball to eyeball and belly button to belly button… Trust and progress are best built in the actual physical experience of knowing, seeing and communicating in the presence of another human being. All of science will confirm that so much of what is communicated to another is based on body language, up to 80% in some studies, the other communication is done with tone, volume and diction, up to 38%, and yet the words we use only account for approximately 10% of what is communicated. None of these are accomplished with substitutes.
Face to Face… the most important dynamic in relationships
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Jeffery T. Robison 